Warranty Information
Coverage:
- Our warranty covers any unnatural defects, such as breakage of the cardholder or unnatural ripping of the leather.
- Replacements will be provided for affected parts of the wallet, including the cardholder and leather bifold.
- Manufacturing defects such as early failure without heavy wear.
Exclusions:
- Damage resulting from natural disasters is not covered.
- Basic wear and tear is not covered under this warranty.
- Lost or stolen wallets are not eligible for replacement.
- Water damage or any damage incurred outside of normal, typical use is not covered.
- Abnormal wear and tear caused from storing more cards and cash than recommended.
- Leather stretching from overstuffing.
Replacements:
- You are entitled to up to 3 replacements within the warranty period.
- Replacements will be made promptly upon verification of the defect.
In certain cases, processing fees may apply.
For warranty inquiries or to initiate a replacement, please contact our customer service team at info@DoubleOakEssentials.com
Thank you for choosing Double Oak Essentials.